Shipping Policy
At Belezza, we strive to ensure fast and reliable delivery of your order. Please note that all delivery times are based on experience from previous orders and should be seen as guidelines only.
Shipping Locations
- Currently, Belezza offers free shipping to the United Kingdom only.
Processing Time
- Processing begins the day your order is placed.
- Once your order is placed, processing time is typically 1–3 business days (Monday–Friday, excluding public holidays).
- Order cut-off time is 12:00 AM GMT. Orders placed after this time will begin processing the following business day.
Shipping Time
- Once your order has been processed and shipped, the estimated delivery time is 5–10 business days (Monday–Friday, excluding public holidays), depending on your location.
Total Delivery Time
- Including processing time and shipping time, you can expect delivery in approximately 6–13 business days (Monday–Friday, excluding public holidays).
Important Notes
- Our fulfillment center operates Monday–Friday (closed on weekends and public holidays).
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- Larger orders may require slightly longer processing times.
- Delivery times may be affected by holidays, customs, or other factors beyond our control.
- Incorrect address details may also lead to delays.
Shipping Information
- Country: United Kingdom
- Condition: All products
- Shipping Costs: Free shipping
- Processing Time: 1–3 business days (Monday–Friday, excluding public holidays)
- Order cut-off time: 12:00 AM GMT
- Shipping time: 5–10 business days (Monday–Friday, excluding public holidays)
- Delivery Time: 6–13 business days (Monday–Friday, excluding public holidays)
Shipment Tracking
As soon as your items are shipped, you will receive an email with your tracking number. You can follow your shipment via our Track My Order page.
If you have not received a tracking notification or your number does not work, please contact us — we’ll resolve it for you right away.
Shipping Service Provider
For our customers in the United Kingdom orders are shipped via Royal Mail.
Address Changes
Our fulfillment team begins processing orders within 1–5 business days after the order is placed. If you need to change the delivery address, please contact us immediately after placing your order at info@belezza.uk or call us at +44 7877 193174 with your name and order number.
We will do our best to update your address, but we cannot guarantee changes once an order has already been processed or dispatched.
Cancellations
If you wish to cancel your order before it ships, you may do so at any time. Once your order has been dispatched, please refer to our Returns & Refunds Policy.
Unexpected Delays
In rare cases, delivery may take longer than expected. If you do not receive your order within the stated timeframe, please contact us — we will find a solution immediately.
Damaged Packages
If you receive a package that is visibly damaged, please refuse delivery and contact our customer service team.
If the package was delivered in your absence and is damaged, please contact us for further instructions.
For further questions, please contact us at:
Address: Burmanstraat 29 H, 1091SH, Amsterdam, Noord-Holland, the Netherlands
Email: info@belezza.uk
Telephone: +44 7877 193174
Chamber of Commerce number: 77752457
VAT Number: NL003233629B31
Shop name: Belezza
Company name: Dekkers Enterprise
Operating hours:
Monday–Friday: 8:00 AM–5:00 PM GMT
Saturday–Sunday: Closed
Public Holidays: Closed